Welcome to BC Children's Hospital

To ensure the safety and security of those affiliated with the research community at BC Children's Hospital, all new volunteers, students and trainees are required to complete the Onboarding process.

To complete the process, follow the 3 simple steps below. If you have any questions or concerns please contact onboarding@bcchr.ca.

Onboarding Process

Returning to the Oak Street Campus? Onboarding is NOT required if you have completed the process in the last 12 months. For details contact onboarding@bcchr.ca.

Criminal Record Check (CRC) - PHSA & UBC have mandated that all personnel are required to complete a CRC every five years.

Trainee & Students

Are you here as part of a course or degree requirement and/or receiving a salary?
The CRC submission process varies by UBC/SFU Department. Check with your supervisor, lab manager or HR Advisor for details. 

Please note Onboarding does not require a copy of the results just verification that the process has been completed within the last 5 years.

For more information refer to the CRC FAQs 

Are you donating your time without compensation?

The CRC submission process for volunteers can be done online

Access Code:  RCXES9X4YU

For detailed instructions refer to the CRC FAQs.

Results from the CRC will be reported directly to the BC Children's Hospital Research Institute, no notification will be forthcoming unless discrepancies are reported.  


Training Courses - The following online courses are mandatory. Training should be completed on your first day and will take approximately 2 hours to complete. For more information refer to the PHSA LearningHub FAQs.

A. Accessing the Courses- To access the PHSA LearningHub you will need to sign up for an account as an 'Affiliate' with the 'Provincial Health Services Authority' to complete the training. No employee number is required.

B. Selecting the Courses:
Login to the PHSA LearningHub as a registered user (you CANNOT access the courses below unless you login).

You will need to select and complete the following 3 online courses -

PHSA Privacy & Confidentiality - Select 'Find a Course' and search 'Privacy & Confidentiality (All PHSA Agencies).' Click Register > Start Course to begin.

PHSA Fire Safety - Select 'Find a Course' and search 'Provincial Code Red - Fire Safety Training (Acute & Residential Facilities).' Click Register > Start Course to begin.

PHSA Respectful Workplace - Fostering a Culture of Respect- Select 'Find a Course' and search 'Respectful Workplace - Fostering a Culture of Respect.' Click Register > Start Course to begin. If you have already taken the UBC Preventing and Addressing Bullying & Harassment, you are NOT REQUIRED to take the PHSA Respectful Workplace course. You will need to download, save, print/scan or capture a screen-shot of the certificate from your UBC CWL.

At the end of each module you will be required to take the 'End of Course Test.' A pass mark of 80% is required. You will also be required to accept the 'Confidentiality Acknowledgement.'

Accessing the Results- From the navigation bar select 'My Learning History' to access the course certificate (it may take up to 45 minutes for the certificate to become viewable). You will need to download, save, print/scan or capture a screen-shot of the certificate.

Submission - Copy the text in the box below into an email, and insert/attached the relevant information. A confirmation email will be sent once the information has been processed.

To: onboarding@bcchr.ca
CC: <Supervisor or Lab Manager>
Subject: Onboarding

Personal Details
Full Name:<Name>
Primary Supervisor:<Supervisor Name>
University:  <University Name>
Academic Status:<Academic Status>
**High School Student, Undergraduate Student, Medical Student, Masters Student, Doctoral Student, Postdoctoral Fellow or Clinical Resident or Fellow**

Work Phone Number: <Work Phone Number>
Work Email Address: <Work Email Address>
Primary Location (Building & Room Number): <Location>
Information will be displayed publically

Employment Status: <Full Time or Part Time>
Term: <Permanent/Ongoing (no defined end date) or Temporary (end date required) or Volunteer (not paid)> 

Optional: ORCID iD:<ORCID id> **What is an ORCID iD?

Criminal Record Check
Date Submitted: <Date Submitted>
Submitted for which Department: <Department>

Training Courses
I acknowledge the following training courses have been completed and have attached the necessary certificates.<Attach Certificates>

  • PHSA Privacy & Confidentiality
  • PHSA Fire Safety
  • UBC Preventing and Addressing Bullying & Harassment OR PHSA Respectful Workshop

What happens next? Once the documentation has been received and processed you will receive a confirmation email and the ID & Security Access Request will be approved.

For more information on the opportunity and resources available, and to make sure your time onsite will be a productive and enriching learning experience, you're also encouraged to review the onsite orientation information.